We have moved our office, we are now located at 20 Highway 99 North,
Eugene Or.
here is a MAP
WE are next door to George Sutton RV's (their address is 2400 west 7th , in Eugene
(go figure)



        FIRST !!!
Go Get Quicktime at apple.com/quicktime

it's free, then come back and have some fun.



To Play the video above just click the play button.

Pay for Online services
here

online services

Home

Rental Equipment

Our Services

Technical Support

Remote Services

Contact Us


Trust Me

This guy knows what he is doing.
I know Energy,
the MacProfessor 
knows computers, both Macintosh and Windows

We do not just fix computers.
Here are a couple of other things we do.
Lane-Media.com

Video-Oregon.com


Macintosh and Windows Consulting

"It's Simple,
You Break it
We fix it"




 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 




When you leave our office,
Your computer will be perfect.
It is you!
We are worried about.

The following link is a
test site for the
Eugene Bethel Lions Club
     http://lane-media.com/bethellionsclub/

You can reach me
by email at
dray@efn.org

NEXT! I am going to start listing
the serial numbers of stolen
macintosh laptops,
I could care less about PC's
they need to be stolen

Stolen in Oregon

Ashland - macbook pro - serial
7394500ZCS7


I can also set you up
with an
online account that will allow
me to help you with your
computer problems,
while we are both on the
     internet and communicating over
the phone at the same time.

You will be able to do the tasks
on your computer while I watch
and view exactly what is going
on with both you and your
computer.
We will be on the same page.

I will be able to see problems
and serious issues that you
may not be aware of. 

    The connection that we establish
       between your computer and mine,
is a very secure connection.
The system I use,
utilizes the same encrption
method that all online
banking systems use.
(AES 256 Bit encryption)

    When I am viewing your computer
You will always know when
I am there, 
   ( a small window on your desktop
will show you that your
        computer is being accessed by me),
and further confirmation will be:
that the only time this
will be happening is when
we are talking on the phone
at the same time.

I have been fixing
Windows and Macintosh
computers in Eugene, Oregon
for over 15 years.
         I have spent a great deal of time,
      working with thousands of people,
            earning their trust.  
       Through the years,  I have made many many friends,
and I guarantee that any
information you provide to me
         will be kept completely confidential.


I have worked with numerous 
business's as well.
     My credentials and resume can be
    made available on a case by case
basis.  I am always concerned
about security issues, when I
observe your computer habits,
I can see and help you with 
       concerns you may not be aware of.
Thanks  David

 
 
 

Ok Next issue.
Here we go But First I have a Problem

I have been a Cricket Phone
customer for over 7 years.

I have not quit cricket seervice but I have made a dent in the attitude they have, I know that at least 45 people have gone elsewhere because of my complaint, I even have their names, for future use.
                I like my cricket phone, I have had the same number for years so I cannot afford to lose itquite yet.

but a few month's ago my phone broke,  so I decided to go get a new one. 
I pay every month $4.95 for phone replacement insurance.

My phone needs are not that great,
                  so I chose to get a 39.95 phone.
              It was on sale in the cricket store that I went to.
 
                 The story gets rather long, and it is not as                          much directed at Cricket as it's stupid                                employees, (but if you are working for                           thieves and you know it, guess what that makes you?)
                 but more directly with the Insurance company                    that charged me 50 dollars deductible  for a                        39.95 phone replacement. Total Cost of this                        phone approximately 180.00 Dollars.
                THATS RIGHT 180.00 dollars for a 39.95 phone

                That I could have bought without purchasing the                phone replacement plan for 39.95 
                Which is a totall and complete rippoff. 

                My thought was that it  should have been a                         straight across the counter trade,
                (here is my old phone, OK sir, here is your new                    phone have a good day.) What a Dream I must have been having.

                 It did not happen anywhere near to                             being this simple. (now I am sure there must                      be more unhappy campers out there, as well                     as a few that could say good things, Oh I almost                      forgot, while I was there in the Cricket Store                        there  were two other extremely unhappy                            customers with over billing problems.
 
              I do not know who, or where the person  that I                   talked with, was from.
                      I do know that I could not understand a fair
                 portion of her conversation,  two reasons her                   dialect, which wa great English  but something                   was missing that I just can't put my finger on                and also the ambient store noise in the Cricket location I was in.
 
              I am trying to be polite here so bear with me.
 
               After I signed in and waited a few minutes 10 -
               15 or so.
                       Now it was my turn. 
                1. I had already picked out a simple phone.
                2. I am now talking to one of the clerks, after a                 few minutes of me in front of her filling in
             questions about why I was there, and after letting                her know that i am paying for insurance,(it                      should have been on the phone records in PLAIN 
             ENGLISH, telling her that there was an insurance
             plan on the phone, but she acted like she did not
             have a clue.  She then told me I had to go over
             to the customer phone and call the insurance
             company for a claim number.
Here is a picture so why do they
play dumb about my account


Now I ask, "Is there such a thing as
"STUPID EMPLOYEE PROTECTION"
I want it !!!!! "
 
Now let me re-itterate, I am not a trouble maker,  I like to have fun in what I do, I fix computers for  people that cannot afford a bunch, I volunteer  with several organizations in Eugene Oregon, I  have been a Principal for a day at the School where I grew up. The President of the Eugene Bethel Lions Club, and now Chief executive officer for a group called Citizens Against BITCH SLAP,       This is where we will now go for the rest of the story.

              First NEVER, never, never buy the Insurance
             Plan from Cricket Phone companiy . It is a total                  rip off. "remember I have been a loyal customer
             for  over  "7" seven Years, with absolutely no 
             complaints, I have only had two phones in those 7
             years I am now on my third phone, which is
             leaving a bad taste in my mouth as I type.
             Now, on to the 
             Citizens Against Bitch Slap
             site for the rest of the story, Click on the text link
             above.
These people "CRICKET Employees are liars and cheats.
I am not done with them Quite Yet.
 
 
 
 

1158 Garfield Street
Eugene, Oregon 97401
phone 541-606-6135
email: dray@efn.org

"It's Simple You Break it
We fix it"